Refund Policy
Exchange and return
A return and exchange policy that extends for a period of 3 days from the date of receiving the shipment
Your order may be returned or exchanged
Provided that the product is not included in the list of non-exchangeable or returnable products
The purchase period should not exceed 15 days
It has not been used
It shall be in its new condition and in its original packaging with all labels and internal and external packaging
Provide a receipt or proof of purchase
– Non-returnable and exchangeable products
All kinds of corsets and clothing are stretchable and close to the body
Intimate or hygienic products and merchandise, personal care products
Swimwear and underwear
Hazardous materials or flammable liquids or gases
gift cards
Products at discounted prices during exclusive offers
Shipping upon return
You will be responsible for paying the shipping costs to return or exchange the product you purchased. Shipping costs
Customs taxes and fees are not refundable. If you receive a refund, the shipping cost of the returned product
.It will be deducted from your funds
The time it takes for your exchanged product to reach you may vary depending on your location
You must use a shipping tracking service or a bill of lading for purchases. We do not guarantee that you will get the product you want
You return it if you do not provide us with a tracking number for the shipment
Cases where partial refunds are granted
Any product that is not in its original condition, if it is damaged or parts are missing for reasons beyond our control. OR replace with the same product
A product is not in its original condition if it is damaged or parts are missing for reasons beyond our control. ) can be replaced with the same product
Or a voucher is issued for the value of the product.
In the event that the shipment is refused due to refusal to pay the customs duties or taxes imposed by each country before
The customer may be “returned freight” in which case all fees paid will be deducted from the total amount (shipping fee
customs duties and taxes) and return the remaining amount to the credit card account or issue a purchase voucher from the site
.by the remaining value
Cases in which refunds are not granted
In the event that the shipment is refused due to refusal to pay the customs duties or taxes imposed by each country before
for a shipment” and in this case the customer will not be eligible for the customer, or the customer will not respond to the shipping company.
To recover any amount
– Refunds
Once we receive and inspect your returned product, we will send you an email to let you know that we have received it
The returned product. After confirming the condition of the product, you will be notified of the approval or rejection of the refund. if approved,
The balance will be transferred automatically to the original payment method
In the event that the order is not received and returned, all costs paid (shipping cost + taxes) will be deducted.
Shipping cost is calculated for sending and returning even if the order is within the free shipping offer
Shipping fees upon dispatch and customs fees are non-refundable
The amount will be returned to the account of the same bank card within 15 days or the amount will be saved as a balance in our website
Using it within a period of one year if the conditions for returning the bank card are not met
If you do not receive your money within this period, check your bank account again first.
Then contact your credit card company and your bank. It may take some time before
Officially confirm the refund
– gifts
Free gifts sent from the site, if any, are not exchangeable or refundable
